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VoxPop: The Users Speak
Tripodial Turmoil, Pt. 3


By Vox Pop
(March 25, 2001)

My site was deleted and I did not get a notice about terms of service violation. I cannot imagine how I could have violated the terms of service. I have written asking about this and not received a reply.

I was distressed to learn that a long term Webtv user whose web site about MS is one of the best I know of had her site deleted. She is a lady with MS who you wrote up a couple of years ago and was able to the site together with the use of only one arm.

I apprecite your paying attention to this and hope the problem can be resolved. I really lost a lot when my site went.


Elizabeth Christian

Hello,

I had just a few background images from Draac's on my E-mail page, no website, and now I canot get any of the ones I had to work,,,,,.... If Draac's, and tripod doesn't wish me, a webtv user, to use any of the backgrounds, or "gif's" , then why didn't they just e-mail me and say so..

I miss my e-mail background, and alien gif. I haven't a clue where to go now and try to find , or rather put togther a new background ... Mars107 lost..... and very unhappy!!!!!


mars107

I just wanted to point out to you and the many ppl complaining it was NOT ONLY webtv users who were "targeted". I am a pc user and have been for MONTHS before I moved my site to tripod. I used go.com while on webtv but as u may know they decided to longer host homepages.

I have also been in contact with others who have lost their sites and they are NOT webtv users nor were their pages geared towards webtv. My site is not "geared" towards webtv users but it is webtv friendly and I check to make sure by using the "webtv viewer".

On a better, personal note my tripod site Becky's Funny Page has been restored, but, I have moved it because I don't like that whatever the problem was even happened.


Becky

It wasn't just WebTV users, it was a wholesale deletion of pages.....no ryhme or reasoning to it, it seems. My 65 specifically related to powwows pages were all deleted, along with another 4 under the same "name".

Many other native related sites were deleted as well and many were asking if it was race related. I know of Tripod sending one webpage builder an apology but his page(s) are not back up. My pages are all back up but there has been no word from Tripod.

Thank you for sharing this story. I've passed it along to many activist sites!


Donna

I am back up and running now ...thanks for your letter back to me earlier today THANKS FOR CARING :-))

;;;;;;;;;;;;;;;;;;;;;;;;;

At 02:43 PM 3/20/01 -0600, you wrote:

This is my site....

It isnt very big but was working on it ...I never got any letter from tripod about taking it ...ONLY WHEN I WENT TO MY SITE it said it was gone ..if something is wrong with it I wil fix it so that i can have it back.

I had spent a while makeing a slideshow for a birthday gift and now all my work is gone .

        THANK YOU for caring

   Hi there,

It should be back by tomorrow night, or earlier. We spoke with Tripod yesterday, and then again today. It was a mistake in a script that made the sites disappear, and they're restoring them now. Let us know on Thursday, if it wasn't restored.

Dudette


@}~SF~>~~

i had pages at geocities & when yahoo took over they disabled my pages to webtv user & when a computer user viewed them all they got was "JAVA Errors" i don't think i voilated thier terms either,, I sent many emails to all the addy i could find to get help or explaintion but NEVER ONE REPLY came back ,,Other webtv user are now haveing the same problem of lost pages oe just deleted,,

Could you check into this PLEASE


midque

This is my site....

[NAME DELETED]

It isnt very big but was working on it ...I never got any letter from tripod about taking it ...ONLY WHEN I WENT TO MY SITE it said it was gone ..if something is wrong with it I wil fix it so that i can have it back.

I had spent a while makeing a slideshow for a birthday gift and now all my work is gone .


@}~SF~>~~

Hi !!!

I am soooo relieved my site is back on line as of this AM. The poultry folks were devastated and have been very helpful. I've received many mails asking what they can do to help. They are a wonderful group of folks like the webtv community whom take care of their own. One of the largest and most popular poultry site webmasters is putting my site on his server for back up as I write. I'll need not fear loss again. What a weight off my shoulders.

Thank God for net4tv it's a great place !! I stopped reading the NG's as they are full of rumors. Net4 is where I go if I want the "real" scoop.


Iridesa

TRIPOD, A LIE, IS A LIE, IS A LIE...

MINE WAS TAKEN, NO NOTICE, UNTILL I ASK THEM, "WHERE IS IT"...

NOT QUITE TRUE, Tripod, took mine, quite some time back...

same lame excuse, no notice, untill I emailed and asked, "where was it"...!!!


JE R.A.M.

I think what Tripod has done is unconscionable...If they wanted to clean house and get rid of webtv users or even "violaters" as they claim...then fine but just out of courtesy for all of the many loyal people who put their trust in them ...they should have given these alleged "violaters" a few days "grace" to allow them to move their "work" to another server...and I do mean work...these sites. which just represent trivial accounts to Tripod.. represent months even years of work to these people...and just because Tripod had the "right" to delete peoples work. ..does not make it the "right" thing to do.....In this life there are right ways to do things and wrong ways to do things...and I truly believe what goes around comes around......and even if they didn't say to themselves "omg how can we do this to al these people who trusted us" then they should have said "what will happen to us financially if we alienate all the webtv users and what if each webtv user has 3 or 4 or more computer friends who will also be mad about what we have done to their friends?" ...I think in the long run...Tripod will pay dearly for what they have done.....and I personally hope they go under.....My heart goes out to all of the people who lost their sites....
Krissy

WILL PEOPLE WHO JUST WANT TO PUT GIFS, ETC. IN THEIR E-MAIL PAGE BE ABLE TO DO SO AGAIN? MANY I KNOW DO JUST THAT. WE LOVED TO FREQUENTLY CHANGE OUR GHAPHICS ON OUT PAGE. WE TAE TIME AT THIS, & FIND IT GONE WHEN WE GO TO DO AN E-MAIL. SO MANY NICE SITES & POOF! GONE! PLEASE SEND ME AN E-MAIL ANSWER. WOUL APPRECIATE IT. THANKS!
June Clover

My site's files were lost over 2 yrs ago i found my frozen files and even told tripod where they were and nothing was done --i have started to rebuild 2 times and my files were taken down again- tripod has offered no reason for this except they were lost --and now i have empty files once again-- thank you for reading my letter


~Gloria~

there are still other free webhosts out there.. paying for webspace isn't an option for me ~like many others~ 9ug.com is webtv friendly and gives 100MB of space too... although for right now their sign up page isn't available.. TerraShare has become the quick solution since your site can be copied within minutes (with one click).. the only drawback there is they need your home address since they pay you for your hits.. I myself am at worldzone and they are 100MB of free space ... the only drawback there is so many are running there and it's busy.... I hear the TheGlobe can be an option for us but don't know of it personally...

I don't expect a reply ..I was just offering a little help.. I let people know in a couple newsgroups that paying for webspace wasn't an option for me (I'm not ashamed of it) ... but many are apparently.. I got flooded with emails asking for help and that they are in the same boat.. but out on post no one uttered a word... I know you people will get the word out to other webtvers... NOT that I want all kinds of email but I will help anyone that asks...


.jane.

I hope they (Tripod) gets this straightened out. I have a Tripod site; it takes years off your life to see your work down the drain, without warning, no indication, nothing.

I immediately got domania over the wkend I am really sick of life on the edge due to the flair ups etc of a "free" server. For, there is no free lunch. Frankly, I have webpage burnout. I'd spent many hrs working on my site for over a wk, as this is very time consuming. Only to login to see that my site was gone. I am pretty disenchanted. I really don't know if I will continue my work on it over there anymore, I have webpage frazzled nerves and disappointment burn out.


~‹ÅRÅ

I got hit by Tripod on Saturday, 3/17. This is the second time Tripod has stuck it to me. One day last July, I was working on one of my Tripod accounts, editing files and deleting others that I no longer had a need for. When I accessed the account the next day to finish up, I found that every file in the account, some 9MBs worth, had been deleted, some of them very personal and irretrievable. When I questioned Tripod as to why (a follow-up was necessary before I got an answer), their response was "Your account is active". I told them I knew it was active, but demanded to know why all the files had been deleted. Needless to say, I never got an explanation, let alone the courtesy of a reply. That's when I joined the WTV-Zone. Best move I ever made.

Unfortunately, I should have learned my lesson then, and closed out the rest of my accounts. At least the account that was just cancelled wasn't that important and isn't that great a loss, but it's the principal of the thing. But rest assured, even if Tripod restores the accounts, once I get everything moved to the Zone, I'm going to tell Tripod, in no uncertain terms, what they can do with their "free" Web Hosting service, and their banner ads.

BTW for those that don't know, Tripod/Lycos' parent organization is Carnegie-Mellon University. Carnegie-Mellon is one of the wealthiest charitable foundations in the world.

"Charity". They don't know the meaning of the word.


Silver Eagle

Allot of angryness is being aimed at tripod I had a site that i don't use anymore (thankfully) that was effected, so I went to tripod and logged in and this is what I recieved:

Dear [EDITED],

We apologize for the removal of your site over the weekend. Due to some technical errors, we mistakenly removed several member sites and are in the process of restoring them. We did not single out you or your site, please accept our apologies as we work to remedy the situation.

Sincerely,

The Tripod Team

So hang in there all..the pages are on their way back! (but its also good to mirror your pages somewhere in case this happens)


Morrigan333

PICKING OUR BONES FIRST?????? Before Lycos partnered with tripod,tripod was great. easy navigation,etc.etc. very polite to webtvers. etc.rules were transload to your own server. most webtvers did. tripod supplied the wonderful alphabetically automatic directory. members would then use their transloaded gifs and midi's to their webpages and sigs for e-mail.feeling good that they did not break the rule of using someones bandwidth........ now last week not only the transloaded in my name from my tripod directory graphics that were on my webpages and sig box. were removed. webpages are left with squares instead of graphics. webrings have been emptied of graphics that have been transloaded to our own directory for use.awards that have been transloaded to our own directories have vanished also. leaving webpages looking picked over and picked on.and eventually will be terminated. at the rate they leave your pages picked over like that there is not much left to delete. Its quite a devastating move on their part,to all what made webtv so wonderful. I also had a return mai the other day that described my MIME as 1.0 WOW!!! quite a jump from 2.5 and i thought we would at least be 3.0 with new update. also my printer which is web compatible about 9 months old. has been crazy for the last 2 months. what is going on here. first they tell me its not working NO DRIVER!!! then they decide to let it work for you and if you a copying a 1 pager, they set it up 4 pages or 6. half way through the printing process they quit. can't just print the last half of your project so try attempting to print it all again.surprize.it says jammed. what else is new. you check it all out. stop the printing process. turn it off and back on and it throws you a great sheet telling you what make your printer is blah blah blah. in perfect printing color and precision. printed in 1 min flat. this is immediately following CHECK FOR JAMMED PAPER,MAKE SURE YOUR PRINTER IS ON!Helloooooo!!! this printer was and probably still is one of the best to use with webtv.are we being driven from webtv . i paid a price for ancestry.com I go in at night it serves less interruptions household wise. last two months i get in and log in and at 4 in the morning i get a reconnect because of a supposed phone call. now you have to log in all over again different page for that. and lose all those ancestors you just found.BAD TIMING!!! and no real phone call either.I also worked on my webpages at tripod in the middle of the night.log in, and get half way through html coding and your whole t.v. goes off.beautiful!!!!! LOL.one thing on your mind then get back there, log in, get to your page and SAVE if you can.Its like somebody out there is having fun but it sure isn't you.I would like to know how paying money for a host to have some space would elliminate these little quirks that happen.hmmmmmmmmm.help me to believe this ....please. sincerely,beverly cholewa.(I love my webtv.)I had a graphic on my sig page saying this. and it was removed. mysteriously.it was from my own directory. helloooo!!!!Thanks for listening!!!!!havin a heart condition,it did me good to vent.LOL.huggs,bev.
~bev~

OH MY GOODNESS !!!

I came to net4 to ask for your help. I thought I was the only one whom tripod deleted. I am at a loss !!! I have thousands of hours 4 years of work in my QuackersHomePage at tripod. Many waterfowl keepers count on me for help in raising their waterfowl, how to incubate, candle their eggs, selling on and on. Folks from all over the world have helped me build this site IT'S ALL GONE !!! I have written tripod @ abuse with no reply. The poultry community will help in my cause... who do I write ? who can folks that use my site write. PLEASE HELP ME What do I do ??? I have no back up all is on tripod. I'm so depressed about all my work being gone.


Iridesa

Tripod did not single out webtv users! I am a computer users and so are many of the people who lost their accounts. And FYI....I did contact Tripod today and was told it was an error on their part and they are working to restore some 1500 accounts. They offered no apology only that we would all have our accounts back within 48 hours.


Angel Blue

I have a website on Tripod, or well I did have one on there, until this weekend. I am not on Web tv, at all. I have a PC that I use. I have had problems since January with getting onto my website to do any editing. I had written to Tripod many times about the so-called Temporary Interruption notice. They may write back in their own time, just a form letter , of course. I had been out of town for the weekend, when I returned, I had a letter from a friend letting me know that my Tripod website, along with her 2 Tripod websites had all disappeared. Tripod had deleted them I guess, without notice. I hope to write a letter of complaint to them today, if I can.

Just thought that I would let you know that Tripod is deleting websites, at ramdom it would appear. It is not just Web tv users having their websites deleted. Thank you.


Darryl Denton

Hello!

Just wanted to correct some thngs in your article ... grin!

A lot of my friends in my particular hobby ... fans of Roger Howarth and his character Todd ... have also been deleted ... and they are not WebTV'ers, but computer users.

None of them received warning ... their sites just disappeared.

Rumors ran rampart in the fan communities ... and some reported that they were told they violated the TOS because of Fan Fiction, Fan Art and "pornography", illegal linking or copyright violations ... but who knows.

The site I help run is still up ... but we don't have FF or mag covers ... etc.

Just thought I'd let you know that this is not ALL WebTV directed ... computer users have been hit too ......


tat

Dear Sirs,

I have just this minute written to you about my two sites that had been deleted by Tripod....wonder of wonders I have just received a letter from them stating that mine were removed in error and will be reinstated within the next two days....I hope that those removed by webtv users are also reinstated without delay.


Lesley Southam

I had two sites on Tripod, both offering free outlook express stationery. I am not on webtv I am in England and am gutted that my sites are down. One site has been inaccessible for some time due to a "temporary fault"....each time I wrote to tripod they insisted they were working on the problem. This time though I no longer have a user name which is recognised and there is the usual block notice. I have emailed Tripod on four occasions over the weekend without the courtesy of an acknowledgement or a reply. I have friends also who have lost their sites, just ordinary housewives who enjoy sharing their art with the world wide web. Tripod? They get the thumbs down from me. I would like to be able to get back into my files to remove my "artwork", what chance do I have of doing that now.....
Lesley Southam

It may not be just WebTV pages that are being trashed by Tripod.

A message was posted yesterday on a NON-WebTV sci fi show mailing list warning creators of fanfic or fan-related sites (PC users) that Tripod is dumping all fan-related sites and sending the owners TOS violations for copyright infringements!


kaybosworth2

I would just like to tell you that it is not just webtv people that Tripod has deleted. My account that is signed up with my computer mail addy is GONE. My account that is signed up with my webtv mail addy....is still there. I have not yet received a letter from Tripod.
anapa3

Hi,

Good story about tripod.

My acct. was shut down too.

When mentioning the Zone, it would have been nice if you also mentioned Domania Internet service.

Craig (Prodigal Son) who GAVE us the Freeloaders when the Webtv Community needed them most (Star Blvd. had started to charge) started his Domania accts BEFORE the Zone.

$5 a month - unlimited linking - website mover, no ads on your pages, etc. etc.

Equal time???

Domania is similiar to the Zone.

You can make homepages with NO ads.

You have unlimited linking to your email.

They have an AutoLoader that moves a whole website in minutes.

You have your own, very fast uploader/transloader and much more...

Last but not least, it is run by a genuis, Craig (Prodigal Son) who Gave the Webtv community the Domania Freeloaders..

I've had my acct. there for over a year and it's great. Use any of the above. (The genuis part is JMHO!!) LOL!!!


Terri

If Tripod wanted to rid itself of WebTVer's, all they need to do is remove the Homepage Housekeeper, they have the other one for computer users. They haven't, so that's not it.


~tweety~

IF this is a faulty script or a glitch the deletion of pages can not be helped and hopefully restoration is possible.

BUT if sites are deleted because of TOS, so be it. What I can NOT understand is I am a member of USA Drifters. You had a story about us a while back.

We make state websites for our and hopefully others enjoyment. These sites go into classrooms and are viewed by many many shut-ins.

These site deletions were very heavy to our group. Hopefully the pieces can be picked up~

Please keep us informed about the Tripod situation and Thank You for all your great issues~


Gary

Hi yal!

I have to say, this may be more of a widespread phenomenon then you think- I have been reading and posting in alt.support.diet.low-carb , and one persons site has been mysteriously deleted. Everyone there thinks its because it was listed in her signature, and was reported as spam! Funny enough, she could have been a target, as she has been selected to go to a famous diet doctors clinic, to represent to the public as a successfull person on his program....

The thread (with my amusingly torrid submission) can be found under the title "Getting Tinakaye's Website back for her". With the diet story website missing, and the webtv'ers sites dissapearing, I'm afraid that it is more dire then a tripod termination....they may have messed up big time!


~M~


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