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VoxPop: The Users Speak
Tripodial Turmoil, Pt. 2


By Vox Pop
(March 25, 2001)

Greetings,

My Tripod.com site was one that was deleted and subsequently "restored." However, at this point I still cannot upload again since the incident. The file manager section of my site does allow me access now but is not functional. Other methods of uploading such as FTP and Frontpage publish option are similarly ineffective.

As my site is one that frequently needs to be updated daily, and sometimes more than once per day, this deficit is not an insignificant one.

Thanks for keeping an eye on this episode. It has been a pretty significant pain and has given me the incentive to move to a commercial host in the very near future.


Robert Eurich

My Tripod gif that I use in my email signature has not been restored. Thanks.
Shula Zuckerman

It's been 48 hours and still nothing. No I was NEVER informed about their intentions to delete their material. Thanks for your info ,if not for you I would have been clueless of what was happening. Keep me posted.


C. R.

As you can see by the blank squares on my page Tripod has not restored the use of their sites for our e-mail pages. What's up w/ that ? It's been 48 hours. Add me to the list of unhappy users. Thank you and please keep me informed of any news.
C. R.

My signature box simply has the following: yellow printing on black ground. Have a good day as you can see. And a frank sinatra song. Also two dancers dancing on red spark line plus the date and time. Nothing abusive!!!!!!!!!
Michael Kipnis

This is what i received when trying to log on at 3/21/2001 at 11P.M. est.

News Flash

Dear [DELETED FOR PRIVACY], We apologize for the removal of your site over the weekend. Due to some technical errors, we mistakenly removed several member sites and are in the process of restoring them. We did not single out you or your site, please accept our apologies as we work to remedy the situation. Sincerely,

The Tripod Team


Barry thinks

I DID NOT RECIEVE ANY TERMS OR CONDITIONS FROM TRIPOD THE ONLY THING I HAVE ON MY EMAIL SIG> IS MY PIC A BANNER AND BACKGROUND BANNER SAYS BEEBEE PIC IS NOT NUDE I NEED SOME FEEDBACK OK THANKS


~darlene°(O¿O)°

Hi... my site is still deleted. I have a flash message that says it was a mistake but it is still deleted at this hour. I have never had any notice of violation.
C. Walker

I didn't lose my site I just losed everything that was in it.Absolutely everythng. My site was just Links to other fellow webtv'ers. Help sites and Background sites. Tricks and tips almost everything about webtv. Transloaders to color charts.

It was called New Improved F-Keys.

I worked along time on it about a year.


Ravn

To whom it may concern:

My site was deleted this weekend , deleted saturday March 17 to be exact. As of 8:45 tonight it was still not restored.

I never received any notification of any sort from them. However, I do have a 'newsflash' when I try to log in to tripod stating that my site was deleted by error and they were working hard to restore all sites.

I was registerd with the e-mail address of [DELETED FOR PRIVACY] and my member name was [DELETED FOR PRIVACY]. I had a site about my family, friends and poetry. I had been at Webtv Pagebuilder and had only started transferring the site to tripod the week before and had it mostly all there. I lost everything.

Is there anyway you can help me ?


Sue Ferguson

They have deleted my files no letter. Just deleted them. My site was a story telling about me where I came from,who I am. They didn't send me anything saying they were going to do this.


smile

I have not received Email notification of any kind from Tripod or Terra/Lycos.

My File Manager directory was totally "cleaned out" while I was editing a new file which had not yet been saved into the directory.

Upon finishing the first draft, and clicking "save this version", then returning to my directory - I was dumbfounded that the new file was the only entry !!

The time was approximately 11:45am Pacific on Saturday 3/17/01.

My site was titled "Norm's Racket" and its pages consisted of a wide variety of topics.

To name a few:

ASTRO (space, astronomy, cosmology)

CHAT (only for Net4TV's Chat4TV access)

ESOTERICA - paranormal, philosopy, relligion, and Unexplained phenomena

MUSIC - Mostly Classic Rock genre - R/A and MIDIs (all MIDI files located in this directory)

NEWS-POLITICS - links to current events coverage

RADIO - for RealAudio radio webcast feeds (all .ram META files were my versions and located in this directory)

SPORTS - News links for Motorsports, Football, Baseballl

REFERENCE Library

TOOLS and WTV Upgrade Info

UPDATES - for new additions - to be posted to proper pages

My account used 48.5MB of storage - of the 50MB allowed.

Since it is now nearing 5:30pm Pacific, it is a day LATER than Tripod's assurance that all members accounts would be restored

I would appreciate just a short note from you to let me know if my situation is unusual. I would be comforted if there are still many others reporting in to you, AND that accounts are continuing to be restored.

Thank you for performing this "clearing house" service for us.


Norm_Takahashi oldClassic Retro

I never received anything from Tripod telling me that that were deleting my site. What's going on??
~Linda~

I did not receive a TOS notification. nothing from Tripod. my page is titled:MAYOR'S 19TH HOLE. I can access my hp but cannot get to my files.
Steve Heuberger

At this time......THIS still where my site SHOULD BE!!

Dear [DELETED FOR PRIVACY],

We apologize for the removal of your site over the weekend. Due to some technical errors, we mistakenly removed several member sites and are in the process of restoring them. We did not single out you or your site, please accept our apologies as we work to remedy the situation. Sincerely,

The Tripod Team

Site is at http://texasmmeow.tripod.com

I have various pages there...but the MAIN one is a HELP SITE. A site that "personalizes" graphics for webbies that don't know how... and, NO, I did NOT receive a TOS notification from Tripod!! :-(


^-^

It's now 7pm EST and my Tripod site has NOT been restored. I did receive notification from Colin at Tripod that I had been 'spamming' AFTER I had written Tripod, there was no notification before.

Could you please let me know when I can expect my site back?


Mystry

Hi,

My site was deleted from Tripod on the 9th of March. I was not notified by email of this action. I went to login and I received a newsflash..violation of terms message. I then wrote their abuse address asking for an explanation and finally yesterday 20th of March I received an email stating they accidentally removed my site and would restore it shortly. Since then I have tried to login there again and I get a newsflash apology message from them stating they are working on restoring my site.As of 6:20PM eastern time on the 21st of March I still have no access to my site. Is there anything you can do to help?

My site has various things on it from a celebrity site of Jennifer Love Hewitt to a Pittsburgh Steelers graphics site as well as greeting cards. That's some of the main things I have there.


JAIMIE

I just want to let you know that my site was also shut down. I freaked...I am a professional web designer using a MAC so I don't think Tripod was targeting at all. I was very dissapointed that they did not post the reasons on their site stating that they are having technical problems. That is bad business and I am sure people are going to flock from Tripod. I contacted through emails.....dozens, even called the headquarters trying to figure out what happened to my page and why I was no longer a member. I have learned my lesson and feel that Tripod can not be trusted. I have taken my site down and moved it to a regular .com at inkk.net. Bye bye Tripod..no longer will they have their hands in my files.
mc

I writing concerning my site at Tripod. I was never notified by tripod that I was in error with my account. I'm not sure why my site was deleted but would at least like to have it restored long enough to remove my images.

Waiting for a reply.


§»Ruth«§

Dear Sirs;

I had 3 "gif 123's" deleted from my Webtv home page, will I get these back or not.


Doug Whelan

This 'thing' with Tripod is way bigger than just webtv users !! They have hurt the entire www !!! Sites that had links to the pages that were deleted, or to pages that moved before the were, will no longer be any good ! And how do we find where these people have gone ? Maybe a search engine, but look at the time and trouble !! So Tripod has hurt Every web server, Every web surfer, and Every page builder ! Just my 23Ÿ¢ worth ! 8^) My homepages ! 8^) Click to subscribe to cfidsfms-friends Click to subscribe to free-the-MIDI 'Sand Song' midi, an original composition by Don Carroll. Thanks, Don ! 8^) Get yours at....Midis For WebTV Emails. Thanks, Tomeegirl ! 8^)
~KAREN~

There is NO reason to use Tripod when DOMANIA is available ...Tripod is a second rate dinosaur.
mary formerly known as FATCAT

Dear Net4TV,

Mr. Dennis Reno has already enlisted a memeber of Micorsoft to help on behalf of Webtvers who lost sites on Tripod. I received an email response to that fact yesterday although what they would do was not specified.

However I did mention that they should not promote anything dealing with Lycos or Tripod.

For your references,the indiividual from Tripod who told you that the real edits received mails about the deletions, was incorrect. I have seen many receive the notices and then Tripod retract them when confronted.

SOMEONE WAS working on the weekend at Tripod. It has been my experience to know that someone always mans the phones at tripod on the weekend and their FTP service..in case of probs.

Tripod lies and does what they want when they want to. An example was back around 1999 when all the images were knocked off emails and and remote linking for such was discontinued. We all protested and Tripod returned the ability PARTIALLY. HOWEVER...not too long afterwards...Tripod began to systematically delete sites..one by one for individual UNFOUNDED reasons so that it was NOT possbile to protest as a group.

I was one at that time :( It is my GOOD guess that they will repeat this again.

They are in their rights to enforce the remote linking aspect of their TOS. BUT to accuse their subscribers of FALSE OTHER violations, delete their accounts without notice is INHUMAN.

One good thing came from their DISGUSTING behavior. A LEGAL web lesson. That is to say...that EVEN on the web the laws can be twisted.

Thank God I am no longer with them.

Thank you for your excellent article :)


@}---->--

My side is not restored as of now.-
Elise J

Hello,

Thank you for your report!

I lost all 7 of my sites too. They NEVER once sent me ANY notification of their intentions OR that I was in violation of their TOS Agreement.

I am disabled and worked for 6 months from bed on my Webtv in late Dec. 1997. I had a Poetry Site, A Greeting Card Site, 2 Medical Sites for Fibromyalgia Patients, a SupportGroup Site, and recently and 50+ page Freebie Site. All gone..! I never linked outside of Tripod or did anything illegal.. I have been on a PC for the past 2 years and continue to build.

Well, yesterday they restored all sites except my "Best Daily Freebie's" Site to which they sent me this reply. (Note* I had already retrieved all of my sites from "Good Ole Google.com" and moved to Geocities and then they restored them!) *Sigh* :o(

As of Wednesday, March 21st at 6:00 a.m. CDT. I still don't have my Freebie Site back.. All these years with them and they do this to us? Why? So sad....

PS: I just heard from a friend that Tripod was going Bankrupt?

I will send any articles if this checks out to be true.

Sincerely,

Anne aka: KokoBaby

See Below:

Dear Tripod member:

Over the past weekend, Tripod experienced a technical problem with one of our automated scripts. This error resulted in the removal of several legitimate member accounts. We assure you that your site was not singled out for any personal reason, nor was it deleted because of its subject matter. Bugs are indescriminate and target everyone equally, no matter who they are or what they are passionate about.

We would like to take this opportunity to apologize for any inconvenience this may have caused you. We certainly understand how much time, effort and care goes into our members' sites, and are working steadily to reverse the problem.

We have already begun the process of restoring Tripod accounts. We expect this to be complete within the next 48 hours. You will receive a confirmation email once your site has been restored.

If you emailed Tripod concerning another service or abuse issue, we ask that you resubmit this request using one of the following addresses: Abuse issue: abuse@tripod.com General Questions: membership@tripod.com

Thank you for your patience in this matter. We are grateful for your loyalty to the Tripod service and we value your membership.

The Tripod Team


KokoBaby

They put my site back, good as new. I had just written about it. I am no longer so trusting of free site now. Perhaps this was a good lesson. I need to look into backing up the things I have out there. I have relied heavily on Photopoint..for which I would pay. Hope that is a stable source.


Elizabeth Christian

I think the Dot com stock situation is forcing the "free" stuff out can well make us all take notice that real security lies in paying for services. I wish that Webtv itself would let us pay for additional storage space on the Webtv web page service. It would be nice to have some additional options there too, but just the opportunity to have the security of knowing things were safe with our regular provider would be helpful.


Elizabeth Christian

I received an e-mail this tonight & an apology that my site had now been restored!

So Happy.....this site had ALL of my Family photos....some were of my ancestors.

Now I know I will mirror them somewhere for safety sake.


Annette


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