Please every make sure every time you dial up on webtv that you check the number they are dialing. If you get disconnected then make sure you check what they dial as the alternate.

I've had Webtv for almost 2 years and it never even crossed my mind this could happen. I just recieved a $485 phone bill for 1 months use because Webtv had been dialing me into a long distance number WHICH I didn't know!! I just thought they had changed isp's and I was dialing a new number.

I called Webtv and they said 'Oh your phone company says this is a local call'. I called the phone company and they said 'NO it is not' a local call'. SO then webtv tells me that it's my problem, that it's on my head to watch them and make sure they are not dialing long distance. NOT their problem.

Then one tells me to send in my bill so they can look at it , I asked what they are going to do? They will investgate . So I don't know if they will pay for this or if I will have to.

I tell you one thing: If I have to pay for calls that weren't my fault then I will cut this box off and get a computer. I've had Webtv for almost 2 years and have never had this problem. I pay them $20 a month for this crap and now they turn around and give me the shaft. Plus the people at Webtv were just plain rude and didn't care what the problem is. Also when I asked for their name I was told 'We don't have names or op numbers.' I asked to speak to a supervisor and I was told they couldn't help me either. Right now I'm so mad , Ole Webtv better be glad there not near me or I'd be on their door step right now.

Please again EVERYONE CHECK everytime you dial up on Webtv and EVERYTIME it disconnects.