VoxPop: A Reader's Opinion
Good Samaritans Effort Backfires|
By Name Withheld
(May 23, 1999)
Ok, I have the OTHER side of the story.
I recently got kicked off webtv
because I was in financial trouble and sent out an email telling my
online friends goodbye. Some of my friends did the same thing, started
to try to round up funds to help me stay online, and I ended up being
kicked off of webtv for a "terms of service violation."
I'm now on
someone else's webtv and I'm VERY upset at webtv! They are a monopoly
that does not care at all how they treat their customers!!!! They won't
talk to you on the phone about it and when you write to thier legal
department, they don't care at all what the circumstances are!
The big problem is the "reply all" button with no way to protect your
list of friends! They should give you an option to bcc so your list
won't get spammed by whoever feels like hitting reply all! What's funny
is all the people who hit reply all, to COMPLAIN about everyone hitting
reply all! It starts a snowball effect of ignorance and I blame webtv
for all of it! They have it set up to spam everyone who has a mail list!
It's almost like they WANT everyone to get spammed and then get kicked
off for unsolicited email!
I'm VERY disatified with the way webtv treats
thier customers! I wish they would wake up and see that THEY are causing
all this spam! Thanks for listening!
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